Terms and Conditions
Welcome to Metro Turf Philippines. These Terms and Conditions govern your use of the Metro Turf online betting, horse racing, and casino platform. Please read them carefully to ensure a safe and enjoyable gaming experience.
1. Introduction and Acceptance of Terms
By accessing or using the Metro Turf Philippines platform, including our online betting and horse racing services, you agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you and Metro Turf. If you do not agree to any part of these terms, you must cease using the platform immediately.
2. Eligibility Requirements
To use the Metro Turf online betting services, you must be at least 18 years of age (or the legal age of majority in your jurisdiction). Users are responsible for ensuring that their participation in online gambling is legal within the Philippines or their specific location. We reserve the right to request proof of age and identity at any time.
3. Account Registration and Security
Each player is allowed only one account on the Metro Turf casino platform. Multiple accounts created by the same individual will be closed, and winnings may be forfeited. You are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate, current, and complete information during the KYC (Know Your Customer) process.
4. Deposits and Withdrawals
Metro Turf Philippines supports various secure payment methods. Deposits must be made from an account or card held in the user's name. Minimum and maximum limits apply to all transactions. Withdrawal requests are subject to verification and may take up to 24-72 hours to process depending on the chosen method. Currency used on the platform is Philippine Peso (PHP).
5. Bonuses and Promotions
All Metro Turf casino promotions are subject to specific wagering or rollover requirements. Bonus funds are separate from cash balances. Maximum bet limits apply while a bonus is active. Any attempt to abuse bonuses, such as through collusion or low-risk wagering, will result in the immediate cancellation of the bonus and associated winnings.
6. Gaming Rules and Fair Play
Our platform uses certified Random Number Generators (RNG) to ensure game integrity. All casino games and Metro Turf horse racing outcomes are determined by fair and audited processes. We only partner with reputable game providers to ensure the highest standards of transparency and fair play for our users.
7. Prohibited Activities
Fraudulent activities, including but not limited to money laundering, use of automated bots/software, and exploitation of technical glitches, are strictly prohibited. Users found engaging in collusion or "chip dumping" will have their accounts permanently banned and reported to the relevant authorities.
8. Responsible Gambling
Metro Turf Philippines is committed to responsible gaming. We provide tools for self-exclusion, deposit limits, and cooling-off periods. We encourage players to gamble responsibly and seek help from organizations such as PAGCOR or international support groups if they feel their gambling is becoming a problem.
9. Intellectual Property Rights
All content on this website, including logos, graphics, and software, is the property of Metro Turf and protected by copyright laws. You may not reproduce, distribute, or modify any content from the Metro Turf Philippines platform without our explicit written consent.
10. Limitation of Liability
Metro Turf shall not be held liable for any technical issues, internet outages, or force majeure events that may affect your gameplay or access to the site. We provide our services "as is" and do not guarantee uninterrupted or error-free operation at all times.
11. Account Suspension and Termination
We reserve the right to suspend or terminate any account that violates these Terms and Conditions. During investigations, account funds may be temporarily frozen. If an account is closed due to a breach of terms, remaining balances may be confiscated to cover damages or legal requirements.
12. Privacy and Data Protection
Your privacy is paramount. We handle all personal data in accordance with our Privacy Policy and relevant data protection laws in the Philippines. By using our platform, you consent to the collection and processing of your data for the purpose of providing gaming services and verifying your identity.
Need Further Assistance?
Our dedicated support team is available 24/7 to help you with any questions regarding our Terms and Conditions or your Metro Turf casino account.
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